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At PeakShop by PeakBricks, we want you to be completely satisfied with your furniture purchase. Please review our refund and return policy below:

1. Returns Eligibility
   • Items may be returned within 14 days of delivery.
   • Returned items must be unused, in their original packaging, and in the same condition as received.
   • Custom or made-to-order furniture is non-refundable unless damaged or defective upon arrival.
2. Damaged or Defective Items
   • If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.
   • We will arrange a replacement, repair, or refund at no additional cost to you.
3. Refunds
   • Once your return is received and inspected, we will notify you regarding approval.
   • Approved refunds will be processed within 7–10 business days back to your original payment method.
   • Shipping fees are non-refundable, and customers are responsible for return shipping unless the item is defective.
4. Exchanges
   • Exchanges may be offered for eligible items. Please contact us to make arrangements.
5. Final Sale Items
   • Clearance items, showroom/floor models, and custom orders are final sale and not eligible for return or refund.